1. What types of shoes do you sell?
We offer a wide range of men’s and women’s shoes, including sneakers, casual shoes, running shoes, boots, sandals, and more. Our collection is designed for comfort, style, and durability.
2. How do I know my shoe size?
We provide a detailed size guide on each product page to help you choose the right size. If you’re between sizes, we recommend going with the larger size for a more comfortable fit. You can also check our sizing chart for more information.
3. Can I exchange or return my shoes?
Yes, we offer easy returns and exchanges! If you’re not completely satisfied with your purchase, you can return or exchange your shoes within 30 days of receiving them. Please ensure they are in their original, unworn condition.
4. Do you offer free shipping?
Yes, we offer free shipping for orders over $80.
5. How long will it take for my order to arrive?
Orders typically ship within 1-3 business days. Standard shipping takes 3-7 business days, while expedited shipping options can get your order to you faster. You’ll receive a tracking number once your order has shipped.
6. What if my shoes don’t fit?
If your shoes don’t fit, you can easily exchange them for a different size or return them for a refund within 30 days of purchase. Just reach out to our customer service team for assistance.
7. How can I track my order?
Once your order has been shipped, you’ll receive a tracking number via email. You can use this number to track the status of your shipment.
8. Do you offer international shipping?
At this time, we only offer shipping within the United States. We hope to expand our shipping options in the future!
9. How do I care for my shoes?
To keep your shoes looking their best, we recommend following the care instructions on the product page. For most shoes, it’s best to wipe them clean with a damp cloth and let them air dry. Be sure to store them in a cool, dry place when not in use.
10. Do you offer discounts or promotions?
We often have sales and promotions! Be sure to sign up for our newsletter to receive the latest updates on discounts, new arrivals, and special offers.