At Jakesevn, we want you to shop with confidence! If you’re not completely satisfied with your purchase, you can return eligible items for free within our return policy timeframe. Follow the steps below to easily process your return.
Eligibility for Free Returns
✔ The item must be unused, unwashed, and in its original condition with all tags attached.
✔ Returns must be requested within 30 days of delivery.
✔ Free return service is available only for orders shipped within the USA.
✔ Items marked as Final Sale, Clearance, or Customized are not eligible for return.
How to Return an Item
1️⃣ Submit a Return Request
- Visit our Returns Portal or contact our customer support at [email protected] with your order number and reason for return.
- We’ll review your request and provide a prepaid return shipping label if your item qualifies.
2️⃣ Pack Your Item Securely
- Place the item in its original packaging or a secure mailing bag.
- Attach the prepaid return label to the package.
3️⃣ Ship Your Return
- Drop off your package at the nearest USPS, UPS, or FedEx location (as specified on your label).
4️⃣ Receive Your Refund
- Once we receive and inspect your return, we’ll process your refund to your original payment method within 5-7 business days.
- You’ll receive an email confirmation when your refund has been issued.
Need Help?
For any questions or assistance, please reach out to our support team at [email protected]. We’re here to help!